We’ve all had that buddy. They show up to the group ride and gingerly set their bike down on the ground, lean it precariously against the car, and take a step back to look at it. To us, it looks fine. But to them, it has a problem. Somewhere, usually near the seatpost or maybe on a chain stay, there’s a crack. Or, at the very least, something that looks terrifyingly like a crack. The buddy calls you over, and then everyone over. What do you think of that? Is it a crack?
Riders agonize over the little scraps and marks that are part and parcel to riding, especially riding in the woods. The anxiety of busting a frame has caused some folks we know to swear-off riding carbon frames. While we love steel and aluminum, there are plenty of riders who do benefit from the lightweight and riding characteristics of carbon for racing or just keeping up with pals. Luckily, Giant has your back.
Giant’s new Composite Confidence guarantee takes the stress out of owning a carbon frame or, as their program applies to components as well, anything carbon on your bike. The program, only just announced this spring, covers any broken components for two full years. No other company covers so much for so long, but it’s no surprise that Giant, the makers of most brand’s frames anyway, knows just what their carbon can take.
It’s pretty simple. If you buy anything carbon from an authorized Giant dealer (hey, that’s us) and it breaks while riding, you’re good. It doesn’t cover issues caused off the road or trail, so don’t leave your bike on the roof rack and drive into your garage. We don’t recommend that in any case, but especially not for a carbon warranty claim. If you experience an issue, bring it in. We’ll get the ball rolling for you and make sure you’re back on the trail or road as soon as possible.
For all the details, you can head here.